Yep, it’s Thursday, but there are no doors here so head over to Norm’s place and get your door fix. The nice folks over there will amaze you with their array.
You see, I had to deal with a _______ (insert your word of choice). I had one that was perfect, but it didn’t go with my normally G rated site so I settled for debacle. π
Tuesday afternoon I attempted to log into an email account – click the name of the email account, click the saved password, and on to reading emails. Only that day it didn’t work. I tried repeatedly (envision locked out), I googled possible solutions, tried numerous suggestions, but nothing worked.
Now, I’m into Tuesday night and start to stress out about how many accounts I have attached to this 20+ year-old email address. I found Β 51 accounts using that email for access from everything like Amazon, the library, to Medical Insurance.
I could put you to sleep with what I did trying to get into some of these accounts to change the email. Remember – when you attempt to change the email, they send the verification or the offer of help to the original email which you cannot open. Talk about ridiculous and frustrating, but that is how the system works.
The bottom line –
Set up a recovery phone number or email address
This account was set up long before these options were available and it was attached to another account, but I should have know better. I should have figured out how to add the recovery phone number and email address.
On Wednesday, I had an opportunity to spend three hours on chat and phone calls, but finally it is open, and it has a recovery number and email. I dealt with five different people, and the last one was the winner. Thank you, Camile.
Learn from my debacle, take some time and make sure you have a recovery phone number and another email for your accounts. Don’t know how to do it? Check your settings or personal info on the account, or Google it. Your blood pressure will thank you. π
I’m sorry you had to go through this “debacle!” Thank you for the info, I do have recovery on both my email accounts, and up to now I’ve been very annoyed at the messages to update them. Now I won’t be!
So, back to the quilting chair and the spectacular view for you, I hope!
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I am glad to hear you’re all taken care of. π Yes, I went back to the quilting chair to get the first baby quilt ready for the long arm quilter only to find out my backing was a couple of inches too narrow for the top and a good 12″ too narrow for the long arm machine. LOL It sure hasn’t been my couple of days. π
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Oh good golly……I feel your pain. I watched my daughter go through something similar last summer, in the middle of a move cross country, selling a house etc. It wasn’t pretty. I am glad you are up and running again and have won the technology game for yesterday at least. It is so easy to “fat finger” a password on a small portable device when typing with “fat fingers” on a screen. I miss my stylus for my phone or the real keypad I had on my first smart phone.
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Yes, ‘fat fingering’ is definitely a challenge.
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Technology is wonderful … until it doesn’t work. I have a similar fear about forgetting the password to the ‘vault’ where all my passwords are saved. I don’t even want to think about it!!
Thanks for the reminder about the recovery email or phone #. Something I’ll have to look into … although I’m not even sure where to start!
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I think it could be easy for you. Invite 3 handsome young guys over for pizza, and ask them to help you. π
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It works every time – especially when #1 comes over for a few hours. We both have Apple devices and I always learn something new π
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Yes, things that are automatic to them need to be learned by us, but that’s okay because we come away more secure. π
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Glad ;you got everything fixed and hope you slept well last night.
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I sure did sleep better than the night before. π
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Oh, my! Glad everything is sorted out. But what a pain!
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I am sorry you had to go through that, Judy. When things are connected, it makes it difficult to work your way out of a ______. I am glad you found a helping hand and are back in the connected universe.
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‘Connected’ is sure the right word, and when that connection is broken – wow, what a mess. Yes, I felt like the weight of the world had been lifted off my shoulders when she was able to get me back into the account. Now, I’m spreading things around so all my eggs aren’t in one basket.
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Thatβs a good plan. Good luck.
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Hi Judy. Same thing for me this week, and not totally resolved. I won’t even go into it, except to say some aspects of our lives have become hellish.
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Say it isn’t so. I wouldn’t wish this stress on anyone, let alone a friend. Accessing accounts was the big thing, but then you add all the saved info and your contacts, and it’s like someone locked you out of your office. I will be hoping that everything gets resolved.
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I think everything will be OK, but I’m not happy that ALSO my laptop computer – just over a year old – has been recalled – it’s a Mac – apparently the hard drive is defective. How scary, I could have lost everything. I’ve spent hours dealing with this recall, which led me to a problem similar to yours….sheesh. Unbelievable. They should just give me a new computer.
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Wow – a Mac recall. That is scary. I use a Mac, and I wonder every week how much longer it will keep going because in technology years, it’s old.
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This is the first Mac that didn’t have what we know as a “hard drive” – was supposed to be much better. Well, that new part is what is defective. (Mine has been fine, but in a small number of these newer laptops it has failed.) So with this new generation, I think you are better off having waited….hopefully they will have worked out the bugs.
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Oh, no! I go with Valorie’s word “hellish,” just above. I’ve been offered the opportunity for that back-up but I just figured it was another bit of data for them to sell and I’ve not done it. I guess I’d better think more about this. You sure have my sympathies for what you’ve been through — what a nightmare!
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I know – it seems like they know everything about us, and they do. But, if you add the number, and you get locked out, they ask if you can confirm the recovery phone number. There is a line, they provide the last two digits and all you do is fill in the other numbers, and you’re in. Yes, give them the number.
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Thank you!! YOU I trust; THEM not so much.
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I’d also been hesitant about giving them my phone number. But now I will. Who knew these things? I don’t know, as we age how we’ll manage,….I can’t imagine it will get easier but how do we keep up with all this?
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Very valid questions. I guess that is why some older folks shy away from the technology. It constantly changes, and when you are out of the work force you are several steps behind. Even when you think you finally get it, they change it. π¦
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$?%{Β£\*=#)@/ Okay, I filled in the ‘blank’ word!! Sounds like a bundle of fun. Glad you’re back in business and hope your BP is back in the normal range!!
πΎGinger πΎ
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Make sure you have recovery info so you don’t have to experience this – not fun.
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Great advice! And love the picture for your blog header! Beats looking at snow π
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Yes, that photo was taken right off our balcony, and it sure does beat the white stuff. π
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Wow, real nice.
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My daughter had a similar thing happen and she couldn’t retrieve anything because the back up went to a phone she no longer owned with a number she no longer had because she had left that country and moved to Canada. So annoying. Glad you were able to get help though.
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I want you to know I understand the frustration your daughter went through. Technology and the equipment we use to access it changes so fast, it is hard to keep all your ducks lined up.
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Definitely.
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So sorry you had to go through all this hassle. Now I’m off to double check how all my recovery info is set up…thanks for the reminder π
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Holy _____! Iβm breaking out in a sweat just reading your blog. As soon as I finish typing this Iβm going to log on to my account and add my phone number. Funny thing isβ¦ something pops up every now and then asking me to add my phone number. I just click it off. Never more, never more! Thank you!
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I am glad to have reminded you to add your number so you do not have to experience this. Talk about stress overload.
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I HATE passwords, HATE HATE HATE and as soon as I started reading I knew where you were going. I have experienced MANY a cluster____ over forgotten passwords. Yes, I have phone recovery, but still, it takes too gd long.
So sorry you suffered, glad Camile made the difference and may you never experience anything like that again!
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LOL Yes, that word crossed my mind but didn’t hit the paper. π Now if you want a chuckle, look up the synonym or origin of that – Marines and Charlie Foxtrot. I love it.
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I live with a Marine π
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Sorry to hear of your ‘debacle’ but thanks for sharing what you learned with us. I will look into it, as I’m not sure I have the same.
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Yes, take a few minutes now to look into it while there is no stress involved. π
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Never heard of this π±will have to check it out ASAP or talk to son about it…. thanks for the mention
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By all means, mention it to your son, he will know right away how to assist. It helps so much to have recovery info stored, otherwise consider someone closing the door to where you store your computer. Not a good time.
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Terrible and frustrating! Thanks for sharing, however, because now I will be checking to see if we have those recoveries in place! Hope your day today is a little less taxing!
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Yes, check now before you have an issue. Learn from my distress. π
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I think I have a recovery phone set up, but I’m going to check thanks to your posting about this. I can’t imagine the stress you must have felt that whole time. I thought I was so clever once when I had all sort of passwords written in the Notes features of my iPhone. But then my young and smarter-than-me nephew pointed out all someone had to do was hack my phone, and they’ve have everything. Oops. I’m glad you’re back in business now. – Marty
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My grandchildren are always pointing out potential issues with my technology. π But, let’s face it, those hundreds of passwords have to be stored somewhere, right? Yes, I’m glad I lived to tell the tale.
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Yikes! I get those notices to set up a recovery phone number/email address now-and-then but I have ignored them until now. Thanks for the words of warning.
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I had this same experience the other day…not with the account linked to this comment. But the one used by my husband before his stroke. Have used the stored password for ages…have changed it over the years but had not changed it in a while. My heart just dropped…it is linked to husbands insurance account…I have to have it cause they always send a verification code to it. Amazon is linked to it…
I finally tried answering the security questions and believe it or not I got them right. One was favorite author, and I forget what the other was. I had set up all that to begin with, not my husband. Talk about relief!
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Oh my goodness, I am so glad that were able to access it. It’s like someone locked a door in your life since we depend upon technology so much today. Relief is definitely the right word.
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Oh I SO understand this one Judy. Years ago we had Comcast cable and they βnicelyβ include an email address. Who knew when we moved to ATT that theyβd kill the email ?!?!? What a mess. Good for u for following thru. I just gave up and started over w Apple. π±π±
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Been there, done that too. I still have a couple of accounts that show an old address like that. Not fun. π
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Yikes! So glad you still have your sanity! Not sure I would in your shoes.
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Sorry about your debacle. I’ve had similar experiences when traveling out of the country. Google, Facebook and WordPress think I’m someone else and won’t recognize me. I’m still having problems and we have been home several months. Frustrating for sure. π¦
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I could live without Facebook, but Google and WordPress would be a real loss. Hope they realize you’re back in Florida. π
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Itβs just sad how we have to deal with such technical things in our life… almost everyday! And It drives me crazy!
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